Shipping Policy

Details

Please allow up to 1-3 business days to process your order. Expect an email within 3 business days to let you know your order is on the way!

You will receive an email with tracking information after your order has been shipped. If you do not receive a shipping confirmation email within 3 business days, please contact grailedhabitco@gmail.com

After hours

Please note, we do not ship after hours (Office hours: M-F 9 am-5 pm PST) on weekends and/or holidays.

Missing packages

We are not responsible once the package is in the hands of the carrier. We will not replace or refund merchandise confirmed as delivered.

If your tracking information shows that your package was delivered, but you can’t find it, please verify the shipping address. Look for a notice of attempted delivery and/or see if someone else accepted the delivery on your behalf. In rare cases, packages may say delivered up to 36 hours prior to arrival.